Refund and Returns Policy

At Manhaj, we want you to be fully satisfied with your purchase. If you are not happy with your order, you may return the product within 7 days of receiving it, subject to the following conditions:

Eligibility for Returns

Items must be returned in their original condition, unused, and with all original packaging intact.
Products that are damaged, used, or altered in any way will not be eligible for return.
The return request must be made within 7 days of the delivery date.

Return Process

To initiate a return, please contact our customer service at Manhajalnoor@outlook.com or call +971 50 844 6144. We will guide you through the return process and provide instructions on how to send the product back.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and the amount will be credited to your original payment method within a certain number of days.

Non-Returnable Items

Certain items may not be eligible for return, including:

Digital products or downloadable content.
Products purchased on sale or as part of a promotion.

Shipping Costs

Customers are responsible for the shipping costs of returning the product, unless the return is due to a defect or an error on our part.